Agency Directory

Agency

The state agency that licenses and certifies Arizona healthcare facilities and runs facility complaint intake.

Jurisdiction: Arizona facility licensing & certification. Complaint intake: see azdhs.gov (Editor TODO: add direct portal URL + phone).

Agency

Arizona's Medicaid agency — complaints about managed-care plans, coverage, and care coordination for Medicaid members.

Jurisdiction: Arizona Medicaid (managed care). Complaint intake: see azahcccs.gov (Editor TODO: add direct portal URL + phone).

Agency

The federal Beneficiary and Family Centered Care QIO handling Medicare quality-of-care complaints and discharge appeals.

Jurisdiction: Medicare quality-of-care review & discharge appeals. Editor TODO: confirm current Arizona BFCC-QIO contractor + phone.

Agency

The federal agency behind Medicare/Medicaid certification and the Conditions of Participation.

Jurisdiction: federal Medicare/Medicaid certification & Conditions of Participation.